What our Customers say...


Thanks to all again for the wonderful job done at my home. From the very first until the last. Great work, amazing people! Pedro and Tony are truly treasures for your company! God bless you all! 

I can't even explain how great your staff is! The are the nicest, most professional, most helpful crew! I hate that they are here under these circumstances, but they are wonderful to work with! 

Thank you so very much for your great service during our fire. You and your crew made this inconvenience seem not so bad. You were always very professional and keep me informed all the way. Thank you so much for climbing that high ladder to clean the high window and so much for the beautiful kitchen. I love it.  

It has been a pleasure working with you. 

The people at SERVPRO were great. They helped me with a tricky cleanup. Their price estimate was fair and complete. And - they were extremely flexible when the access to the site became compromised. They are the ones I'll call when I need a cleanup again.

When my basement flooded, SERVPRO of Lexington was there within an hour of my call. Quick, concise, and courteous. I give them two thumbs!

Great company to work with. Have always done what they said they would do and charged what they said they would charge. Larry and his staff are top notch!

Best restoration company around! Been using them for 10 years now. 

I wasn't sure what to expect since I've never had this happen but this company has exceeded all expectations.  

We would like to give our sincere thanks to you and your staff for doing a most thorough and excellent job. Everyone was great to work with, very friendly, mindful to our staff, while working continuously. We know you are proud of your staff as we are. We appreciate the timely manner in which you completed the job. Again thank you! 

These guys do very good work, no problems, nothing left behind. I don't have to worry about them. And their product does what we need done. They'll be doing work for me again as soon as we can arrange it. IN my role here, these guys are life savers.  

There was a large portion of my kitchen wall affected by mold. SERVPRO came and quickly took care of the problem. The team was very knowledgeable. 

There was significant water damage to our building. The SERVPRO team arrived quickly. They were hardworking and very professional. 

Thank you for getting to know us, SERVPRO! 

SERVPRO made us a priority when we didn't know what to do. Very impressed with the SERVPRO team! 

SERVPRO traveled several counties over to help us when our building was over run by water damage. They fixed the problem in a few days. We were able to return to work shortly. 

SERVPRO came to our business within the hour after we reported our problem. What a great team! 

I can't possibly thank the SERVPRO team enough. 9 days ago my house was in shambles after a fire.Owner extraordinaire, Jason Phillips arrived within 2 hrs after fire department left, and had a team here the next morning at 8:30 , Jason organized all the other company's you need after a fire. I didn't need to make 1 phone call myself! Jason handled every last detail. The team worked tirelessly for 7 days , with Levonn at the helm. No words will ever express my sincere gratitude. Your biggest fan.

Had mold and water damage in my basement and crawl space. SERVPRO was very friendly and professional. 

There was a considerable amount of mold in my basement. SERVPRO was there very quickly and gave impeccable service! 

We were very impressed with the level of professionalism with this company. They were great.  

SERVPRO was such a huge help after a small fire. Friendly too! 

I was so thankful for their prompt and systematic measures after a much needed fix! 

When we came home from our vacation and found mold in our kitchen, SERVPRO arrived in a very prompt fashion. They were so professional as well!

This company arrived in a very timely matter and was extremely professional.

We were very impressed with SERVPRO's efficiency after the wind and rain damage to our home.  

Very responsive and thorough. Larry Carter is a professional and made sure the job was done.

One of the best in their trade. Professional, thorough, trustworthy, and cost conscious. They were a pleasure to do business with.

Staff worked extremely hard. They were friendly and efficient. Couldn't ask for better service.

Ernie and Pedro did an outstanding job. Ernie is a great asset to your company and knows what he is doing. Pedro is a very neat and clean worker.

Thank you for your professionalism and proficiency in the work at 3415 Winthrop Drive. I know the new owner appreciated and is enjoying the home.

SERVPRO saved our basement! We are so thankful!

Superior customer service from the first call to the inspection. Larry Carter and Tyler Prince were prompt, professional, and friendly. This company is lucky to have them as representatives!

Larry and his team are wonderful! Very professional and get the job done right.

I am an insurance agent for United Security Agency. Larry Carter has handled my clients with extreme care and I would send any of my clientele his way for any service they may need.  

Coming home to a waterfall in your kitchen is never a great experience, especially in December. Thankfully SERVPRO was there to save the day! Thanks to Travis and Chris for all their hard work in getting us back to normal.

SERVPRO of Lexington helped remove and clean the soot from my walls caused from leaving candles burning. They were very helpful!

SERVPRO did a fabulous job when my sump pump failed in my basement. They helped save my favorite sofa!

SERVPRO saved the day when my kitchen and part of my dining area got flooded when my washer was full of water poured out from the bottom due to manufacturer problem. They were here for three days and got everything dried out and the damaged wood floor up. They do great work!!!

Want to thank the team at SERVPRO of Lexington for their great work in the Wildcat Coal Lodge on short notice!

They're the best. They made a bad situation at our house a lot less stressful for us.

Larry Carter is excellent to deal with! Very friendly and they do a great job!

SERVPRO came to my apartment today to clean after a fire in the downstairs apartment in my complex in Georgetown, KY. They did a fantastic job, they were very professional and worked steadily. I am very pleased with the outcome. I would recommend SERVPRO to anyone needing their type of services.

Thanks SERVPRO for making this horrible day tolerable. Matt, Travis and Linda, sorry for the morning wake up call!

I own a local small business and we had a pipe burst in the wall. Water was everywhere when we came in to work. Jason and his crew came in and cleaned everything up in minimal time. We were able to stay open during the cleanup process. The crew would come at closing and set the equipment up and before we opened in the mornings they would come back and move all the equipment out of the way so my customers didn't know we had had a problem. Thank you for all of your help during this trying time!

We had had a lot of rain over the last week or so and I woke up to my basement full of water from my sump pump failing. I called my agent and asked what would be the best way to handle getting everything cleaned up. He recommended I give Larry a call at SERVPRO and he would get us taken care of. I called Larry and within an hour he was at my house, shortly after, a crew arrived and began getting the water out of my basement and getting everything back to normal. Our tech Anthony was great, too!

SERVPRO is great!

Thanks for sponsoring the food for the fireman's parade! We really appreciate it!

Thank you very much! You made things very easy for us. We love our roof and service. Thanks again